Order History

This feature is only accessible to users with the Org Owner or Administrator role. If you don't see Request Capture in the viewer header, your account does not have the required permissions.

Order History lets you track every imagery request you've submitted, and the status of each product within it.

To submit a new request, see Requesting New Imagery.

Finding your orders

Open Order History () from the viewer toolbar. Orders are listed newest first, showing the Spexi order ID, submission date, zone count and products requested.

Order History is accessed from the floating toolbar on the left side of the Request Captures page, alongside the Request Capture tool. Opening Request Captures defaults to the request flow; click Order History in the toolbar to switch views.

Filtering and search

• Search by Spexi order ID or your own external order ID

• Filter to Current (still in progress) or Past (completed) orders

Checking product status

Each product in the order is tracked independently and shows its own status:

Status	Definition
Submitted	Order received, not yet reviewed
In review	Spexi is reviewing the request
Feasibility check	Assessing whether the capture is achievable (site access, airspace, terrain, etc.)
Pending confirmation	Awaiting customer confirmation before mission planning begins
In planning	Mission planning in progress
Data collection	Pilots are actively capturing the area
Data processing	Captured data is being stitched/processed into the final product
Quality assurance	Product is in quality review before delivery
Delivered	Product delivered
Cancelled	Order product was cancelled
Unfulfillable	Spexi determined the product can't be completed (e.g. failed feasibility)